Mee Keow

What's "Mee Keow"? You may wonder...

Nope~~ it has nothing to do with "Mee Pok" or "Heh Keow"( Prawn dumpling)...

It's the name of a lady staff from the Accounting Dept of a 6-star Hotel at Raffles Ave.

So what's so interesting about her, that I chose to include her in my post? Well, she's got this damn bad f**king attitude when my buddy spoke to her over the phone pertaining to an overcharged issue previously mentioned in my post dated 25 Dec 06. To recap abit, my friend was overcharged for the same room package that we took up on the X'Mas eve and the counter staff assured us that the amendments would be reflected in the next creditcard bill. Unfortunately, that assurance was a fraud and my buddy called up to enquire.

That lady staff kept insisting for the room number that my buddy had previously stayed and despite giving her the confirmation number stated on the invoice, she claimed that she could not retrieve any useful information to process the claim. How could a 6-star Hotel not have any previous transaction records to fall back on? And how could we remember the 4-digit room number that we stayed a month ago? It's not as if that number had let us stroke lottery or something. Nevertheless, my buddy decided to end the conversation since it was pointless to carry on after some "blood-vomiting" sessions.

The next day, my buddy called up again and spoke to the Credit Manager, who immediately apologised and settled the issue within a short period of time. The great difference between those two were like going through Hell before reaching Heaven - that blacksheep had really tarnished the image of the 6-star Hotel *tsk tsk tsk*